Pathum Wan District, Thailand
888 Phloen Chit Rd, Lumphini,
N/A
+66618452133
I have a European blond hair, it’s very difficult to keep it shiny and healthy in tropical climate. For me it was challenging to find a salon professionals who can work with European hair properly. But now I am happy to visit Zahara every month. Excellent staff, who make perfect coloring and hair cut.
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Received a terrible service from a person who cuts short hair for women. I made an appointment for my mother, who doesn’t speak Thai or English, came there with her, showed a photo of the haircut, we agreed on the length of the hair (the person showed with her own fingers how much she is going to cut), left my phone number in case something needs to be clarified and left. They did a completely different haircut from the photo I showed, not even close, much shorter than the length we agreed on. My mom is completely devastated, obviously. The salon refused to return the money or give any compensation, didn’t even apologise or expressed any form of compassion, while they clearly saw that my mom was really upset. They prevented me from filing a proper complaint and refused to give me a contact of a manager or even a name of the person, who cut the hair. So, be aware that if you are not satisfied with their service, they literally do not care and nothing you will be able to do. Just to make it clear: it was this one particular lady, who did not do a good job. We had my mom’s hair cut their previously (actually that’s where we have the photo from) and it was pretty good, that’s why we came back. Well, we won’t go there again with such an attitude toward clients - that’s for sure
I have medium to dark brown hair and desperately wanted to go blonde, but was never able to get the color that I wanted when I dyed my hair years ago. I told the hair designers at Zahara what I was going for during a consultation and they immediately worked to give me exactly what I wanted! Since then, I've gone for an even lighter color and am even more in love with my hair! The stylist and designers are very upfront with their charges and the care needed for your new design, which is extremely helpful in choosing an everyday look. They are also kind and efficient and the salon is kept very clean. I highly recommend them to anyone looking to update their look in Bangkok!
I went to Zahara for hair coloring. The stylist was very helpful in recommending different types of color I can do with the budget that I was comfortable with. I decided to do Balayage and I was not disappointed. The color came off very nice and even, it might be a bit too light than what I’m used to but I love it nonetheless! I was a bit worried that the whole process would take a long time (as the lady on the phone said it would take around 5 hours) but it ended up taking just a bit over 3 hours because there were a team of 4-5 stylists working on my hair at once! All in all, I had a very pleasant experience with them. 10/10 would recommend, they sure do know what they’re doing! ps: I saw other reviews mentioning how it’s dodgy for customers to pay upfront before they start working on your hair and I invite you to look at this from their perspective where customers (or con men?) in the past refused to pay after receiving the service. I totally understand where they’re coming from and why they have to make up this rule. Anyways, they have 7-day guarantee period if you’re dissatisfied with the end result so, no need to worry
I had been feeling dissatisfied with a choppy, uneven haircut that I paid 100 baht for six months ago. I am not particularly fussy, but I knew I really needed to do something with it to look neat. I stopped in front of the Zahara salon to look at the menu. A friendly woman came out and greeted me. I asked her how much a haircut cost. She said 650 baht. I was sold. I didn't expect anyone to be able to resurrect my hair from it's horrible condition, but two ladies in the shop worked on my hair like genies and I was out of there in less than an hour with one of the best hair cuts I have ever had. I am definitely going to come back here the next time I want a haircut.
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