เมือง, Thailand
99/7 Ratchapakhinai Rd, Tambon Si Phum,
N/A
+66 817657737
This company was very friendly and helpful. I rented a Yamaha from them for 4 days. The scooter was very comfortable and had lots of storage space under the seat. No problems at all. Thank you very much!
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The process was quick and easy, booked 1 day in advance. Car (Honda jazz) was in good shape. The team offered an overnight parking for free. One-day trip to national parks went well. Price 1200 baht.
I'll start by saying that after a long argument with management I did get gain of cause and got a refund for the repairs of the tire that blew up. I recently rented a motorcycle with big jump through my hostel thinking I could trust their partners blindly. It turns out I should have the same caution as when I rent from the street. Keep this in mind! After driving slightly less than 10km my tire blew up. I dial the number of big jump and they tell me a mechanic arrives in 20min and i have to pay him 350bth. The contract says I'm responsible for any damage to the motorbike. The mechanic finally arrives after calling Big jump a second time adding up to 1h30 of waiting time on the side of the highway. The mechanic literally laughed when he saw the tires. He said the bike was quite recent but the tires looked like they drove around Thailand 50 times. \Tires valid for 1 month\ he added. The reason why the bike's tire blew up appeared to be the lack or absence of pressure in it's tires added to their used condition. I'm quite unhappy with the quality of their service because their material was not maintained (low air pressure, bad tires) and the way they treated this situation by referring back to the contract only while I was only just 15 minutes away.
We found out on the last day that they are family owned even though they don’t advertise that way. They have great customer service. Bikes are in exact condition you would expect for a bunch of rentals that foreigners took around the city for the first time. Scratched, dented, squealing brakes, but nothing scary though. Engines run solid. Great price, even went to extend, they said take as long as you want and pay after. Didn’t even try to scam me on the deposit. Very good experience. Thanks big jump!
Nice and friendly staff and decent vehicles up for renting, though they require original passport to be deposited (which I believe is illegal) or 3000thb in deposit. Renting rates are very reasonable.
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